A cookie is a small file that is placed on your computer’s browser upon visiting the website. It helps some of our website’s functionality to display correctly, and to be more efficient, whilst also tracking data that helps us interpret how you navigate the website & further improve your browsing experience. Most of the data that cookies track is anonymous, though some of it is developed to recognise patterns of interactions with the website, as well as take an approximate geographical location to improve user experience.
Cookies will remember information about the pages you visit, and actions you complete on the website, however it does not give us access to your computer or any information that is identifiable, other than the details you choose to share with us.
The table below explains the cookies we may use (not all cookies may be present) and why:
| Used by | Name(s) | Storage Time | Purpose |
|---|---|---|---|
| Google Analytics/Tag Manager | _ga, _gid, _gat, _dc_gtm_UA-{uanumber}, _gat_UA{uanumber} | 26 months | Collects information on site activity, including which pages you have visited and what browser and operating system you are using, allowing us to improve our website |
| Wordfence | wordfence_verifiedHuman, wfvt_{randomnumber} | 1 day | Wordfence is a security plugin that protects our website from malicious attacks. This cookie is stored once a website visitor is verified as human and not a bot, to distinguish the traffic from automated attack patterns |
| Web Server | PHPSESSID | Session Only | Used by the web server to distinguish users as you move between pages on a website |
| Web Server | Local Storage | Infinite | Used by the web server to distinguish users as you move between pages on a website |
| Font Awesome | intercom-session-{fa key} | 7 days | Used by Font Awesome to gather information such as usage and how many times the cdn has been used. |
| Font Awesome | intercom-lou-{fa key} | 5 months | Used by Font Awesome to gather information such as usage and how many times the cdn has been used. |
How to manage cookies:
All internet browsers allow you to manage your cookie preferences that are stored on your computer, including being able to decline cookies completely. However, if you decline them you will find a reduced functionality on this website. You can delete cookies at any time or opt to have your browser prevent them in the future, and the way this is managed depends on the browser you have.
If you object to the cookies being used, please do get in contact
Here's what our customershad to say about us:
Fantastic company and people
Very positive experience from start to finish. Tyneside Home Improvements replaced all the windows and doors in our house and constructed a beautiful orangery with carefully matched handmade bricks.
Caroline Dennison
January 2024
SupaLite Tiled Roof
Fitted a new top hat to our old conservatory. We love it. We have used the new conservatory more in the last year than we did in the previous 20 years. Can't fault the workmanship...
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Douglas Dixon
November 2023
Cannot Recommend this Company Enough
Very attentive throughout and always contacting us to ensure we were happy with every step of the build. The team who built the orangery were fantastic and very clean.
Nicola Gibson
January 2024
Superb Job, Outstanding Work
We had our windows and doors all changed and upgraded from THI, we are over the moon with the work that has been carried out.
Anthony Lydon
January 2024
Very Happy with the Service
Nice friendly guys, old roof off and new frame up with insulation on first day. Finishing outside took two more days looked good so far.
Lewis Jackson
February 2024
Brilliant Company
From start to finish next level service. Fantastic quality windows at a very reasonable price. Ricci the salesman provided first class service and we couldn't be happier. Highly recommended.
Ian Rice
February 2024